Shipping and Delivery Policy

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://shop.elfdecor.co.uk/pages/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standard shipping on all orders.

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days, which are Monday - Friday.

To ensure same-day delivery, order must be placed by 5pm GMT.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.


QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://shop.elfdecor.co.uk/return-and-refund-policy.


HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: +447947736776

Email: hello@elfdecor.co.uk

Online contact form: https://shop.elfdecor.co.uk/pages/contact